Trusted by Your Neighbors

Real Reviews From Customers Who Trust Reed’s Plumbing, Excavating, Septic, Heating & Air

At Reed’s Plumbing, Excavating, Septic, Heating & Air, our reputation is built on decades of dependable service and satisfied customers. Since 1972, homeowners and businesses across Springfield and the Ozarks have trusted our team for honest recommendations, quality workmanship, and friendly service. But don’t just take our word for it! Read what your neighbors are saying about their experience with our plumbing, HVAC, septic, and excavation services.

4.7

Based on 781 reviews

Lisa Benitez (KCHoney)
3 days ago
Sam and his coworker were incredibly friendly and worked quickly to fix my dripping shower head. They were professional, efficient, and made the whole process easy. I really appreciated their great attitude and prompt service.
Jason Phillips
4 days ago
Malachai provided excellent work and was very quick and professional.
Polly Johnson
6 days ago
Friendly service
Kim Stoll
7 days ago
Sam was fantastic and helped me with 3 leaky toilets and a sewer pump issue- luckily they do HVAC, plumbing and sewer so peace of mind and a one stop shop
Teresa Gatlin
1 week ago
Sam was very professional and informative He found our issue and fixed the problem Found we have some other issues and talked to us about them He also talked about your yearly maintenance programs we thought was a great deal Would recommend Reeds to anyone Thank you P Kirk
Jody Hendrix
1 week ago
So had a back up I called Callahan they just up road and well $500 and couldn't do the job so next day I called reeds plumbing well they charged less and did the job Callahans couldn't do. Yea ill never make that mistake again you want it don right call the pro's
Rachel Wilson
1 week ago
I absolutely love Reed’s! They have always gone above and beyond with their customer service. We have had to have emergency septic pumping on a vacation rental a few times and they were always there so quickly and were the only business that even tried to help. They are so quick with communication too, which is so appreciated!
Chico Seay
1 week ago
Noah and Michael are very professional, very knowledgeable and Reed's plumbing is very affordable. Highly recommend these folks.
Kim Stoll
1 week ago
Sam was fantastic and helped me with 3 leaky toilets and a sewer pump issue- luckily they do HVAC, plumbing and sewer so peace of mind and a one stop shop
Daniel Robertson
1 week ago
Fast, friendly. Got the job done in a very timely fashion and most importantly done right. I would recommend Reeds plumbing for a job done right. If you’re lucky, you will get the same service guy. I got Malachi. He was ace!
Rashauna Thomas
1 week ago
Noah and Michael did an excellent job. Gave us the solution and put the report in. I want to see them back again
Stephen Turley
2 weeks ago
Noah was knowledgeable, efficient and helpful. We’ve worked with Reed’s for years. Noah only strengthens that relationship.
Kristina Johnson
2 weeks ago
We were referred to Reeds by our neighbors and we couldn’t be more pleased. From the first contact on the phone to the finished whole house filter installation was a great experience. Harry was our installer and was courteous, friendly and even fixed another dryer problem we were having. We would highly recommend Reeds plumbing and excavation.
Lisa Comstock
2 weeks ago
Every level was excellent customer service from scheduling the appointment to the expertise and friendliness of Malachi who made my repair! Very impressed. I will definitely be a returning customer. Also, the price was very competitive which I appreciated so much.
lisa
2 weeks ago
Malachi was so friendly and professional! He got the job done right! As a customer service professional myself for the past 25 years, I can tell you that this level of customer care is unfortunately hard to come by these days. I greatly appreciated him. Good job on having such a great employee onboard, Reed’s Plumbing! I will definitely be a future customer as needed.
Spencer Busch
2 weeks ago
Malachi came to unclog a few drains that have been causing issues for the last month. He did fantastic and I would highly recommend Reeds Plumbing and Excavating to anyone needing work done.
Mary Havens
2 weeks ago
Thank you so Reed's Plumbing for all you do and the great job for us .we will recommend Reeds to any one needing plumbing a d septic service
Luke Butcher
2 weeks ago
Informative tech! Noah was helpful and explained a range of services I am interested in!
John Sterling
2 weeks ago
Had a new hot water tank installed! Everything from start to finish was professional, quick and friendly. The installer showed me all of the worked installed and went over operation and how to use the new pilot lighting system. There was no question left unanswered and I'm very happy with the whole process. This is my first time using Reeds Plumbing and would highly recommend their company and services to family and friends. Great job and thanks for the hot water!
Tracie Ojakangas
3 weeks ago
Very thorough and capable and repaired problems promptly. Courteous, personable and excellent communication. Explained needed items such as air filters and educated me on other services I am interested in.
Mary Havens
3 weeks ago
Robbie went above and beyond to get our septic system working on this important holiday weekend. We appreciate it so much ! We will certainly use them again.
Sheri Steptoe
3 weeks ago
I would just like to say that reads sent over an amazing crew with Noah Alfonso and Jose. I’m not sure that the ducks in the house have ever been cleaned, but I can tell you these guys did a top-notch job. My house is clean smells like it’s brand new. They were the nicest most professional individuals and I would recommend them to anyone.
debbie morgan
3 weeks ago
They came in a emergency and very nice
Sally Triplett
3 weeks ago
We have used Reeds plumbing for many years. They have always been courteous and professional. Our problem required excavation this time. They have done a great job!
Paul Joplin
3 weeks ago
I called on Wednesday about a service call they said they would be out at 8am. They showed up checked out and replace failed part. Very professional Very friendly. Up and rinning before 10am
Grant Hornbuckle
3 weeks ago
Robby and Harry did a great job! Would recommend this company for any and all plumbing needs!
Andrew Kendrick
3 weeks ago
Harry was so awesome! Friendly,quick, and knew exactly what he needed to do. We ended up having some issues with billing but eventually it was taken care of. I appreciate Reed’s and the work they do.
Ozarks Spyder Rides
3 weeks ago
Our tech was Sam. Nice guy, very knowledgeable and easy to talk to. I’m a retired engineer myself so I know a professional from a pretender. Good job, I’ve used Reeds before so I called them for this drain issue.
Nicole Lyn
3 weeks ago
Roman and Noah were amazing 👏 They were quick, professional and friendly. The explained everything to me clearly. They got me all fixed and running. My air is ice cold now. 🥶 I love it! They changed out my filters and all. I just moved in and had no idea it was this bad.
Gene Hamer
4 weeks ago
They did a great job installing our new water heater!
Brian Jones
4 weeks ago
Quick and friendly workers got my issue solved quickly!!
Caleb
4 weeks ago
There was a scheduling snafu but they bent over backwards to rectify it and apologized. Ross showed up as soon as the problem was identified and couldn’t have been friendlier or more professional. Reasonable price and great service.
inkflute
4 weeks ago
Very professional work. Very knowledgeable and explains everything in layman terms. Highly recommend using them for any of your plumbing hvac systems
Margaret Sabini
1 month ago
Harry was great. Professional, explained the issue and how to prevent future issues. He thoroughly cleaned after and was polite and kind. I also was please that I called at 9 and he arrived at 12:30. Thank you Reeds.
Sarah Stracke
1 month ago
Very helpful, kind and informative!
Michael Brand
1 month ago
Dave was a very detailed person to make sure everything was good
tom nasty
1 month ago
Fast service and did a great job, very knowledgeable, I would call him anytime I have a problem
JP Myers
1 month ago
Really great, fast, and friendly service and by a guy that knew what he was talking about. Reed's has won any future work that I may need.
david reynolds
1 month ago
Called REEDS this morning, prompt, polite and professional! We have all issues addressed and the work performed today was the best, Dave was our service representative.
Brooke A
2 months ago
Noah and Micah were very kind and informative! They worked very fast and got the job done fast!
Terrah Rutherford
2 months ago
They are quick and affordable. They came out same day that I found the water leak and had it fixed the same say. If I need work done in the future this is the company I'll use. Thank you guys again!
Pat McBeath
2 months ago
The guys were fast courteous and friendly! I highly recommend Reed’s!
Erin Miller
2 months ago
I would give this company more than five stars if I could. The quality of their work was outstanding. The two gentlemen who handled the job were professional, courteous, and clearly took pride in their work. They left the area clean when they were done. If you want the job done right this is the company to call.
Carol Froehlich
2 months ago
Did a very good job, very friendly
Jo Mae
2 months ago
Great job on installing a new toilet. Works great.
william Hale
2 months ago
A new filter and UV sterilization unit and a new water softener. It went smoothly. No “ we have an issue “. It went like it should have. How great is that…
Harold Scherler
2 months ago
Highly professional and knowledgeable with a kind and friendly manor.
me only
2 months ago
Reed's have always been fantastic to work with. We had an emergency at our home and they worked us in at the last minute to have Russ, service technician, at our home until the job was remedied. Russ was 100% professional, honest, and easy to work with. We've used Reed's several times and would recommend them over and over again. Thank you Russ for all you did!
Brandon Landers
3 months ago
We appreciate the great work and always trust Reed’s with our plumbing needs!
Derek Potter
3 months ago
After our furnace going out Reeds was able to get out to us same day. The crew was very nice and professional. They identified the problem quickly and were able to get it back up and running.
Josh Hanson
3 months ago
Huge shout out to Dan, Roman and Jose! They came out and were able to help get our furnace replaced and moved to the attic. They will be back out in a week or so to finish setting the condenser (pushed due to the snow). I would recommend Reed's for any HVAC or plumbing projects!
Randy J
3 months ago
Absolutely outstanding service! Reed’s responded immediately to an emergency with frozen, burst water line, and Sam had everything repaired quickly and professionally. On top of that, the price was very reasonable—honest, reliable, and exactly the kind of service you hope for in an emergency.
Kaye Clark
3 months ago
Reed’s did a fast and fabulous repair!
Chico Seay
3 months ago
Dave is very professional, very knowledgeable and Reed's plumbing is very affordable. Highly recommend these folks.
John
3 months ago
I manage the Valvoline Express Care in Willard Mo and we had some serious plumbing issues that needed repairs quickly. They didn’t waste any time in getting out to the property to diagnose and then the next day repair what needed to be fixed. Both Shane and Jarrold (who made the repairs) were super friendly and great to work with. We will definitely keep them in mind for any future repairs we may need
Eric Medley
3 months ago
Had a clog in a main sewer line, Dave came out right on time and had it clear in about 30 minutes!
Cindy Sippy
3 months ago
Dave has now made 2 service calls at our home. He is always professional and gives honest recommendations for repair vs replacement. He has 20+ years of experience and it shows in the quality of his work. He is also all about educating clients on the care of their home and its plumbing components so that the longest life possible is achieved. We are planning some more updates this year and will definitely call Reed’s
Jefffrey Ries
3 months ago
Reed’s plumbing has always been excellent to work with. Once again they were quick to get us scheduled to get us taken care of. This time our pipes were frozen and within two hours of calling to schedule, they were here and took care of us. The gentleman sent to take care of us was very friendly, knowledgeable, and eager to give us advice on how to prevent this from happening again, by pointing out what caused our problem and how to fix it. I also requested to have an estimate of repairs to replace existing galvanized pipes with pex too have all new pex. They were here the same day and we are very happy with the result estimate. We have always had great success with Reeds Plumbing every time we needed a plumbing job done.
Frank Bailey
3 months ago
Fast response to my call. Replaced thermostat on gas fire place
George McGriff
3 months ago
Dave did a great job of unplugging my kitchen sink, so I decided to become a member of Reed's maintenance service!
Nate “deepseat” weter
3 months ago
Incredible. Roman from Reeds is an incredible technician. I have a 2010 Rheem furnace that was shutting off after 5-10min. I cleaned the flame sensor but the problem persisted. I was dreading making the service call because an expensive part or new furnace is the LAST thing we wanted to hear about. Reed sent Roman out and Roman was extremely professional and courteous. Basically, he’s the guy you hope you’ll get when a technician shows up. It turned out that our systems drain channel had been clogged up and was shutting off the furnace as a safety protocol. That’s why it behaved intermittently and the times would vary. Roman was able to conduct a drain line inspection and clear the clog with a nitrogen purge. This repair was quite affordable. It was under $200 which was my hope. You really have to watch your back nowadays and do as much research as possible. If one doesn’t know their components, they can easily be taken advantage of and end up paying for things they don’t need. You don’t have to worry about that with Reeds. Reeds techs seem genuinely goal oriented towards getting you the most cost effective solution. Roman was HONEST. He could have easily told me that I needed a new $700-$1000 condenser motor replacement or sold us a new unit at a couple grand, but he is an honest bloke who is knowledgeable and good. He’s worth every penny. More, probably. I had him slap a Reeds sticker on the furnace so that all future repairs calls will be to them. I know ours certainly will be.
Tresa Woodell
3 months ago
Called for a drain clog and Shane was out in like 30 minutes and gave me the option so I decided on the Hydro water option and I am waiting on an estimate for further repairs so this doesn’t keep happening. Shane and his helper did a great job and very knowledgeable. I would call them again.
Bill R
3 months ago
I used Reeds Plumbing again yesterday and met up with Harry who has years of experience I was told. Harry did a great job of stopping the leak to my hot water line on my water heater. Harry installed all-around new metal pipe fittings to my water heater and best of all, no more leaks! Thank you Harry and Reeds Plumbing.
Bev Garoutte
3 months ago
We just had our septic pumped and appreciate the timeliness of their arrival! Robbie and his partner were professional and pleasant to work with.
Georgia Long
4 months ago
Had a problem with water draining from a bathtub in one room and instead of going out to the Septic, it came up in the Shower i the other bathroom and onto the floor. something was blocking it causing the problem. Needed to be able to clear it from the pipes running from Septic Tank to the bathroom. nothing tried before we called Reeds worked.
Grace Gigi
4 months ago
The 2 Guys that came out to clean Grace Kitchen today did excellent job and they were very nice !!
Chris Buckner
4 months ago
We have used Reeds Plumbing for at least 15 years. Never have had a bad experience. They have done about everything for us from installing new septic to putting in a toilet. From the office to the technicians they are very friendly and professional!
CindyCindy FarmerFarmer
4 months ago
Very prompt, quick and knowledgeable. Thank you.
Julie Lohmeyer
4 months ago
The repairman worked diligently for several hours. He tried the cheapest way for us first to help with the cost,which I really appreciate that. He did a great job, cleaned up after he was done. An all around, a good experience. Thank you, Reed Plumbing!
Katie Montebello
4 months ago
They were very kind and knowledgeable quick and clean
Mike Wallace
4 months ago
Jarrald and Shane did a great job … working late in this wind and cold …. Getting my plumbing fixed so I wouldn’t be without
Krista Hilton
4 months ago
Dave is wonderful! Great job explains what was wrong and working to get it fixed. Sink was clogged deep in the line due to grease build up! We snaked multiple times and was able to get a hole made to allow drainage. Now to keep the kids from draining grease
Martin Spires
4 months ago
They are best Quality work Great people
Megan Miller
4 months ago
Tech arrived on time, quickly assessed the problem and quoted a fair price for the repair. He had the whole job done under 1 hour. Would use this company again.
Lee Leaks
4 months ago
The plumber found the problem in my sink that I never would have found
Thomas Homan
5 months ago
Best experience of my life.Prompt service and they fixed all my plumbing problems at a good price!
Linda Brenda
5 months ago
Shane did excellent job w water heater and even left me instructions for dyi thanks Reed plumbing. My go to for rentals.
Jeremy McCandless
5 months ago
Dave and crew went over and beyond to find our issue that other plumbers couldn’t figure out. Great job!
Kurt Cooke
5 months ago
Reeds plumbing did a great job pumping my septic. I’m gonna do a large shop with mother in law quarters and I will have them install the new septic. They came out and installed my septic tank and did a great job. Thank you to Mike L. and his crew.
David Owens.
5 months ago
The technician was very professional and knew exactly what he was doing. Very kind and cleaned up better than I do! I was very impressed. Thank you Reed's.
Eddie Howard
5 months ago
Quick and competent service.
Rhonda Burk
5 months ago
They came out the same day I called, very nice and professional. Definitely call them again.
Kathy Ross
5 months ago
Gentleman was nice and a great worker
Lynette Walker
5 months ago
Friendly service person and provided professional advice on problem
Larry Jeffreys
5 months ago
Shane and Jarrald came to replace pipes underneath my mom's kitchen sink,it wasn't long after I called Reed's plumbing that they showed up,very polite very professional and very thorough will use them again and suggest them to others
James Schaeffer
5 months ago
Guy was great. Very professional. Kind and courteous. My only Complaint is the cost.💵
Sheri Milne
5 months ago
Robby and Wayne were able to get my septic system back up and running so we could use our plumbing again!! Just in time for Thanksgiving! Thank you guys so much for coming out so quickly!
Gil Wilson
5 months ago
As always, top notch service starting with when Thomas headed for our house. YOU are the only company I know that the customer can see in real time by GPS location of the tech and get a text when he is on property. That is awesome. Thomas was more than professional. He was personable and went about his visit with a confidence that aired about him that said he knew his business. He was very helpful. We have an issue when the humidity is high and he gave me things to look for and when we should reach out when it happens in the future. Quality employees in any business are key. Hang onto this young man
Patrick Sherrel
5 months ago
Harry was great able to see problem quick and fixed it no problem, I would choose them again
arzetta Boyd
5 months ago
Shane and Jarrald came out to clear our drain. They both were very respectful and did a great job
Brenna Hart
5 months ago
I had Reeds come out to my work and they pumped the septic with two wonderful guys, Will and Robbie. Will told us what was going on with our septic and let us know when it was done. The people at Reeds are really good and communicate very well with you. I highly recommend just giving them a call if you need any plumbing or septic done.
Clifford Musgraves Sr
5 months ago
FANTASTIC WAYNE BITTLE Did job Quick & Cleaned Up The Mess..He's a Valuable Employee!! Reeds is Great to have a Employee like Wayne!!!!
William Hart
5 months ago
This place is awesome and the plumbers are top notch Dave did great
Jeffrey Seago
5 months ago
Great experience. Dave was very helpful in diagnosing a problem with a septic system we have struggled with for years, and then Waylon and Will professionally and neatly fixed the problem. My septic system would overflow about twice a year, and we could never pinpoint the problem. We called Reed's based on a friend's recommendation. Dave came out same day and figured out why we had problems: Roots were growing through the line between the house and septic tank! I was so happy to finally have an answer and that there was a solution. Waylon and Will came out a few days later and were able to fix the problem. Despite several pipes in the way, they did not break a single one. They fixed the problem and put my landscaping stones back in place. Thank you Reed's!
Andrea Webb
5 months ago
Robbie and Wayne were great! Polite and personable. Quick and efficient at their jobs. 5 star service.
Ashlee Merriweather
5 months ago
Harry came in and installed a new pump. He was so friendly and he was quick! Fantastic work. Thank you Harry!
Caroline Runion
6 months ago
We had an emergency situation over the weekend. Shane came out, assessed the issue, was clear on his game plan and resolved the situation quickly! Overall a great experience and, should we need help again, will definitely use Reeds Plumbing.
Tracey Jefferson
6 months ago
I highly recommend Reeds Plumbing! Both technicians i dealt with were Dave and Shane. Each came out very quickly and diagnosed our water heater issues and to help us get back up and running! Very knowledgeable and professional and helpful and quick to answer any and all questions!
Lane Castleberry
6 months ago
Called them and they came out same day. Needed a new hot water heater and they got everything taken care of in 2 hours and out my mind at ease.
Susan McDaniel
6 months ago
He relit my pilot light. The only problem was he told me it be 79.00 but when he wrote it up it was 163.00. Recent change in charge? Twice as much.
Lisa Jameson
6 months ago
clogged sewage line. always great they get it done.
Sheri Clines
6 months ago
Robbie W did a great job, explained the process, was very considerate of our lawn and very professional
Craig Overstreet
6 months ago
Very professional and Robbie Noah and Shannon were great and made the whole process smooth. I can't remember the name I spoke with on the phone to set up everything but she was great too!
Lisa Spragg
6 months ago
Harry, with Reed’s Plumbing, is the best! Any plumbing issues I have, Harry arrives the day of or the next day and he does an excellent job getting things fixed! I highly recommend Reed’s Plumbing!
David Garvin
6 months ago
Great service, dependable and prompt when called. Highly recommend
Sally Triplett
6 months ago
We have used Reeds plumbing for many years. They have always been courteous and professional. Our problem required excavation this time. They have done a great job!
Vizigoth Alarik
6 months ago
The Reed's people I met were good people.
Anne Bristow
6 months ago
Shane, Noah, Mike and Austin. Wow. You excavated and fixed our water main quickly and efficiently. While there they also discovered we had a gas leak (yes, we had 2!). They couldn't have been nicer and we're grateful!
Jeff Felton
6 months ago
Did a great job. Very nice and get the job done.
Ivy Blankenship
6 months ago
Always friendly and local what more can I ask for
Dana Popp
6 months ago
We had Reed’s pump and service our septic system and they were fantastic! Robbie was friendly and professional. We’ll definitely use them in the future too.
Scott Ray
6 months ago
Great service! A company that says what they are going to do, and actually shows up to do the job. We had a septic issue that developed after only a year and few months of being in our new home. Our general contractor clearly wasn’t concerned with hiring qualified people and literally buried the issues. After reaching out to several plumbers, Reed’s Plumbing came through. Sam was great, very friendly, and walked me through what he was going to do. Highly recommend!
Jeff
6 months ago
Just had our septic system pumped out by Robbie. Wonderful man and answered all my questions. Thanks again!
Debra Applegate
6 months ago
Love Reed Plumbing! They were able to come quickly and fix a broken pipe with no problem! Sam was the best!
Samuel Langley
6 months ago
Very kind, very professional, and i will be recommending them in the future to any who ask for a plumber
Marcella Boone
6 months ago
Had to have a new heating and air unit put in. I think his name was Stan. He was friendly, efficient and professional. He wasted no time. Very good worker.
Jeanine Kennedy
6 months ago
Robby is absolutely AMAZING! He was so friendly and showed me exactly what the issue was getting it fixed in less than an hour! Thank you so much, Robby! Really appreciate your services!! Would definitely use again and recommend!!
thedude abides
7 months ago
we had a leak under the bathroom sink and needed a new spigot installed outside. Sam showed up right on time, and what a nice guy. he did everything quickly, the price seemed pretty darn reasonable and so far it’s running perfectly leak free. thanks Sam!
Marlene McCord
7 months ago
Always top notch work done!
LeAnn Brazeal
7 months ago
We had Robby and Wayne out to pump the septic tank. They were very professional and explained what they were doing in terms that were easy to understand. We would have them back again the next time we need the service.
Sue Carter
7 months ago
Dave did all he could. He repaired the pipes. The faucet we had purchased was defective
Tom Young
7 months ago
Repaired sink drain piping. Quick and professional.
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