Membership: Terms & Conditions

All memberships are for Annual 12-Month Terms with automatic renewal. Memberships have both monthly and annual payment options through credit card or ACH transfer. Customer agrees to allow Reed’s to process payment for Membership payments monthly or annually.

All included maintenance visits must be scheduled and completed within the active membership term. Unused visits do not roll over and may not be redeemed after the membership expiration date. We’re here to help with reminders and make scheduling as easy as possible, but members are ultimately responsible for scheduling, and appointments are subject to availability. Customer consents to receiving reminders for scheduling through text, e-mail or phone calls. Reed’s Membership visits, cleanings, tune-ups or inspections have no monetary value and must be redeemed within the annual 12-Month Membership Term.

Membership fees are non-refundable. No refunds, credits, or prorations will be issued for unused visits, partially used terms, or early cancellation. Upon cancellation, any outstanding balances for services rendered or benefits/discounts received during the Membership 12-Month Term will become immediately due and payable.

Memberships may be transferred to a new homeowner at the same service address with written notice to Reed’s. A member may transfer their membership to a new primary residence with the Reed’s service area; however, additional fees, inspections, or eligibility requirements may apply.

If enrolled in the monthly or annual payment option, billing will continue automatically until written notice of cancellation is received at the Reed’s corporate office. Members should allow up to (14) days for cancellation processing. Changes incurred prior to processing will remain due.

Reed’s reserves the right to modify membership terms, pricing, or included benefits, and to cancel membership at any time including for non-payment, abuse of benefits, or violation of program terms.