Trusted by Your Neighbors

Real Reviews From Customers Who Trust Reed’s Plumbing, Excavating, Septic, Heating & Air

At Reed’s Plumbing, Excavating, Septic, Heating & Air, our reputation is built on decades of dependable service and satisfied customers. Since 1972, homeowners and businesses across Springfield and the Ozarks have trusted our team for honest recommendations, quality workmanship, and friendly service. But don’t just take our word for it! Read what your neighbors are saying about their experience with our plumbing, HVAC, septic, and excavation services.

4.8

Based on 964 reviews

Lynette Walker
3 days ago
Friendly service person and provided professional advice on problem
Ethan Ruhland
3 days ago
John came out to inspect my heater for the winter. He was very thorough and even noticed an area of concern on my water heater. Very thankful he came by
Cathy Sifferman
7 days ago
Reeds came and had the line blown out in no time. They are always professional and knowledgeable.
Julie A Warren MD
1 week ago
We needed a toilet replaced with an ADA model when my parent came home from the hospital. Reeds was exceptionally helpful in helping us find the right one. More importantly, they came out and installed it that very day! I highly recommend Reed’s plumbing and will continue to be a loyal customer
Kathy Baker
1 week ago
Winter tuneup .
Rhonda Grisaffe
2 weeks ago
500 hundred gallons tank needed pumped out. I made a call in a few hours ROBBIE came and pumped it out.
He was very professional and did a great job we will use Reed's again.
Jane Entrekin
2 weeks ago
Septic tank pumped. Robbie & Jessie were fast, efficient & courteous. A+++ service. Highly recommend!
Mark Meyer
2 weeks ago
We had our septic system back up into our bathroom. Drew came out that night and help locate and dig up our septic lid, then helped schedule the pump truck for the following day. Wayne and Bobby came our with "Yesterdays meals on wheels" truck and pumped out our septic tank and even helped clean out some root growth and gave some great advice at how to maintain a septic system. Overall Reed's has turned a really "crappy crisis" into a routine life learning lesson. I would highly recommend any of these professionals.
Pricilla Alexander
2 weeks ago
I’ve used this company multiple times and am always happy with their work and how quickly they are able to schedule my repairs.
Carolyn Mayhew
3 weeks ago
Had a septic issue and they came out right away!
Bryan Keller
3 weeks ago
Thank you to Alfonzo, & Jose for a job well done!💪💪💪
Laura Kitta
3 weeks ago
Honest, quick and very informative. We will definitely use them from now on
Sandy Froehlich
4 weeks ago
Guy who worked on the problem was very nice, and knowledgeable
Lance Wagner
4 weeks ago
Kind and professional with excellent communication. Thank you!
Stegeman Family
1 month ago
Drew was very personable and helpful. He explained his findings and everything he was doing. Definitely recommend!!
Kim Stoll
1 month ago
Sam was fantastic and helped me with 3 leaky toilets and a sewer pump issue- luckily they do HVAC, plumbing and sewer so peace of mind and a one stop shop
Becky White
1 month ago
Thanks Chuck! Chuck was great today servicing our septic system Reed's installed a few years ago. We appreciate you!
Elizabeth Thompson
1 month ago
Jose and Alfonso are amazing! They were so considerate of our space, our time and left everything perfect. They explained everything they did and were doing and finished this massive project on time and with zero interruption. Thank you both for everything. Highly recommend!
Deena Brassfield
1 month ago
Drue did an excellent job at fixing are clogged pipes. He also took the time to make sure that everything else was in good working order! Thank You!
black_dimand_gaming
1 month ago
Drew came out and was very professional and quickly took care of my problem.
Gary SHULER
1 month ago
We needed our septic tank emptied, so I went through the vendors on the Internet and saw Reed plumbing. I was very familiar with the name since they have been around so long, but I had never used them. I called and received very courteous and informative information to empty our septic tank. The time was scheduled for the next day and the driver whose name was Chuck phoned when he was 30 minutes away. He arrived and professionally and promptly finished the task. I would highly recommend reed plumbing for anybody who needs septic tank service.
Lisa Turner
1 month ago
We can always count on Reeds to take good care of any issue or just a tune up that we need. They are quick, talented and reliable. Pick them for any service needs.
Mike Kellerstrass
1 month ago
Did a good job
Danna McCall
1 month ago
Walker came out and drained my AC pan as well as cleaned the lines to prevent further leaking under the house . He was very thorough and kind and professional.
Jessie Stek
1 month ago
Excellent service. The technician was very thoughtful and knowledgeable. I appreciate his help.
Marcella Jo
1 month ago
I live in an old Victorian, I have called Reeds several times and have never been disappointed in the service. They knew just what to do and repaired it promptly. They even gave me a free AC tuneup and an estimate on another HVAC job I need done and they are affordable.
Terrie Daniels
1 month ago
This company took care of my problem promptly. I have always been pleased with their service
Sarah Scott
1 month ago
Bobby and Chuck did a great job on our septic tank pump out. They were very informative and knowledgeable.
Baird Lawyers, LLC Baird Law
1 month ago
When you run a business, having a plumbing and HVAC company you can trust is invaluable. A plumbing or HVAC issue can quickly become a major disruption, so having a team that responds quickly, knows what they’re doing, and genuinely has your best interests in mind makes all the difference. That is exactly what I have found with Reed’s Plumbing & HVAC.

I recently had the opportunity to work with John again, and he was outstanding. He diagnosed the issue incredibly quickly, explained what was going on, and helped us resolve the problem without spending money on something we simply did not need. John is knowledgeable, efficient, professional, and, most importantly, trustworthy. I have never felt like he was trying to sell us on unnecessary work or services. He takes the time to actually identify the problem and find the right solution.

I use Reed’s for both our commercial and residential needs, and I have had a longstanding relationship with their company. After all these years, I can confidently say I would not call anyone else. John is a huge part of why I have that level of confidence in Reed’s. His professionalism, honesty, and ability to diagnose an issue quickly have made a real difference for us.

Summers in particular can be brutal when something goes wrong with HVAC or plumbing. In the past, I have had to wait days for service, which is incredibly difficult when you’re trying to keep a business operating. Reed’s is completely different. They are so responsive and efficient that, by the time they’ve diagnosed and addressed the problem, you almost forget you had one in the first place!

Having Reed’s in our corner has taken so much of the stress out of plumbing and HVAC issues for our business and for our home. I am incredibly grateful for the relationship we have built with this company and for people like John who consistently demonstrate what exceptional service and integrity look like.

If you are looking for a plumbing and HVAC company you can trust with your business, your home, and your hard-earned money, I cannot recommend Reed’s highly enough. And if you get John, you’re in especially good hands!
PAMELA Newton
1 month ago
Very nice friendly. Explained what happened and what he was doing.
Barbie Mooneyham
1 month ago
Their workers are knowledgeable, kind, and very personable!
Sam Smith
2 months ago
Drew and Danny were great as well.
Max Murray
2 months ago
Repair crew of two arrived at my home and replaced/repaired three shower faucets well within estimated time frame. Had to install two access panels to reach two of the shower valves and everything was done neatly and professionally. All work was tested with no failures. Great job!!
Carrie Smith
2 months ago
If you’re looking for an HVAC company you can actually trust, I cannot recommend John and the team at Reeds Plumbing & HVAC enough!

They are incredibly responsive, honest, professional, and genuinely care about their customers. They have saved me a significant amount of money by being proactive and helping me avoid bigger, more expensive problems down the road. Their customer service is truly excellent, and I never feel like I’m being talked into something I don’t need.

I recently signed up for their monthly maintenance program, and honestly, it is worth its weight in gold. The peace of mind alone is worth it, especially knowing that my HVAC system is being regularly checked and maintained instead of waiting until something inevitably goes wrong.

John has been fantastic to work with, and I’m so grateful to have found a company that is reliable, responsive, and actually stands behind the service they provide. **Five stars, without hesitation!** ⭐️⭐️⭐️⭐️⭐️
B M
2 months ago
Used Reeds for pump out, plumbing and HVAC - experience has been excellent in all cases!
Kaye
2 months ago
Great job, no issues. Calvin was very professional. Didn't take very long to pump out tank and he cleaned filter
Joyce Vitzthum
2 months ago
I experienced same day service for leaking hydrant, prompt, professional and I highly recommend Reed’s.
megani kalideva
2 months ago
Got everything done quickly and reasonably priced. Repair tech was friendly.
Steve Owens
2 months ago
John V was awesome, explained all what he was working on. I’m glad we went Reeds to do the work. Would highly recommend them to anyone. Shout out to Will as well he was awesome to work with too. Very honest and professional.
Milagros Calvetti
2 months ago
Will the air conditioner service technician did a great job today, Wednesday, August 26, 2026. He was dispatched by John the inbound call center rep. and arrived at 8:20 a.m. and completed the repair and cleaning of the unit by 9:40 a.m. He replaced the capacitor and cleaned the coils and once running determined that no refrigerant was needed.

We are grateful for the prompt and professional service rendered by Will and John.
Tom Leonard
2 months ago
Great, reasonable service, and very prompt
Kenneth Madden
2 months ago
Great service! Very friendly
Erin Gavin
2 months ago
Great service and pricing
Terrae Pautz
2 months ago
Techs did a great job of explaining what they were doing and keeping me current on where the repair stood timewise!
Caleb Dishman
2 months ago
The service was incredible and very courteous. We highly recommend this company! John V. was very kind and knowledgeable.
Gayla Harter
2 months ago
A big thank you to Josh, Seth and Michael. They were friendly and did a great job from start to finish replacing a waterline.
KaTrina Pedersen
2 months ago
This was my first time calling Reed’s and I am very pleased with their service. Sam and Will were very kind and professional. They took their time explaining the situation and giving me options. I never felt like they were pushing an agenda and I appreciated the updates they suggested for the future. I will definitely call them again!
Breeanna Myers
2 months ago
Jose and Alfonso did an amazing job installing a whole new HVAC system at my home. They had to re-level the pad for the AC unit and did a fantastic job! The leveler I put on it does not lie. Answered all my question and gave me solid advice on how to up keep the system. Very professional and respectful hard working men. Would hire them again!
LC Lord
2 months ago
Amazing experience!!! Reed’s Plumbing has the process worked out so smoothly! We called at 8:00 am with an emergency, had a bid in hand with explanation from Josh by 9:30 am, and the team of plumbers (Drew and Sam) and excavator (Michael) and cleanup (Michael and Cash) were on the job by noon and finished the entire project before 6pm. The whole crew was great! Very professional and their obvious expertise made us feel at ease. They worked through the heat with a great attitude.
We thanked our neighbors for recommending Reed’s Plumbing and we will do the same!
Linda Fields
2 months ago
Reed's Plumbing and Air provided fantastic service for me today. I had a water stream spraying all over the master bath counter, wall, and like a waterfall to the floor. A real mess!
A water faucet at the bathroom sink broke this morning with water spewing all over. I could not get the cutoff valve to turn, so I had a real mess. Stuck a needle nose screwdriver in the geyser of water and packed it to create a stream into the sink, and called Reed's. Drew H. arrived quickly and turned off the water. Then replaced the faucets and drain, and went above and beyond to recalk around the sink, and clean up all the mess. A very pleasant and knowledgeable young man. I really appreciated all he did to fix "my mess" so quickly and professionally. I definitely would call Reed's again, and would highly recommend their service. I really appreciated Drew H. answering all my questions.

When I called Reed's this morning, I was informed that they were doing free air conditioner checks. Thought I would take advantage of this service as well due to the extremely high temperatures we have been enduring and the way my AC had been running almost continually. Trey came out quickly, cleaned my AC and tested and found it was low on coolant. He replaced coolant, and the AC is working much more efficiently. This should help my utility bill as well as helping to keep the house cooler.

Thank you, Reed's! I appreciate all the help I received today. Blessings on Drew H. and Trey-they really helped this retired teacher.
Velma Bishop
2 months ago
Will, Davis, Alphonzo, Jose were all wonderful and took great care of us! Work was done in a timely manner and everyone was communicative and kind
ROY EISENHOUR
2 months ago
Very professional replacement of fan coil and condensing unit. Alfonso and Jose L. Are definitely an asset to the company because they are very clean and professional. Thanks to both of you.
roy eisenhour
2 months ago
Replace AC coil and condenser
Mike Saulters (MDS0858)
2 months ago
excellent job very professional and gets right to the point a very good communicator thanks, Mike
Loretta Dunn
2 months ago
Just came for routine visit and fixed a problem. Very courteous gentleman.
Victor
2 months ago
Service was quick and efficient! Service personnel/plumbers were outstanding!
Karen Largent
3 months ago
We love Reeds. Very friendly and helpful.
Stan Meyer
3 months ago
The service that Calvin provided for us was very efficient and thourgh. He fully explained everything he was going to do, and what he did.
This was a pleasurable experience !
Scott Sperry
3 months ago
Quick response and fair price!
Ryan Jennings
3 months ago
The guys showed up right when they said they would and diagnosed the issue quickly. They walked me through what they found and had it fixed in no time! Definitely would use them again.
Scott Blind But Yes I Saw That
3 months ago
Our sewer line was clogged with tree roots. They got us done the same day in excessive heat. I forget the guy’s name but he had a great attitude, even in the heat. Thanks.
Andrea Rader
3 months ago
Thank you to Will for Cleaning the indoor coil as my HVAC unit, setting me up with the maintenance membership program and getting me scheduled For the HVAC vent/ duct Cleaning. Thank you to the two gentlemen, Jose and Alfonzo For getting the HVAC Ventilation system cleaned. Very kind and courteous professional guys. They kept all my furniture and flooring protected and cleaned up after themselves. Excellent service I would recommend them to anyone.
Andi000
3 months ago
Thank you to Will for Cleaning the indoor coil as my HVAC unit, setting me up with the maintenance membership program and getting me scheduled For the HVAC vent/ duct
Cleaning. Thank you to the two gentlemen, Jose and Alfonzo For getting the HVAC Ventilation system cleaned. Very kind and courteous professional guys. They kept all my furniture and flooring protected and cleaned up after themselves. Excellent service I would recommend them to anyone.
Lauren Stansell
3 months ago
Called one morning when I noticed backup in my basement, I was thankfully put on the schedule for later that afternoon. I was kept up to date with expected arrivals by text and call. Technicians arrived and were able to diagnose and resolve the issue within a short timeframe. Technicians were friendly and knowledgeable and courteous of my house, even with dealing dragging a large machine into and out of steep basement stairs. Overall would highly recommend Reed’s based on their communication, friendliness, and technical knowledge.
LC Lord
3 months ago
Amazing experience!!! Reed’s Plumbing has the process worked out so smoothly! We called at 8:00 am with an emergency, had a bid in hand with explanation from Josh by 9:30 am, and the team of plumbers (Drew and Sam) and excavator (Michael) and cleanup (Michael and Cash) were on the job by noon and finished the entire project before 6pm. The whole crew was great! Very professional and their obvious expertise made us feel at ease. They worked through the heat with a great attitude.
We thanked our neighbors for recommending Reed’s Plumbing and we will do the same!
ROB WARD
3 months ago
Excellent company, tech was very knowledgeable and helpful.
Nancy Seydlitz
3 months ago
Alfonso and Jose installed our air conditioner and furnace today. They were great and made the whole process so easy. We really appreciate their hard work.
richard shook
3 months ago
Service was great and quick. Appreciate the fast turnaround.
Chris Smith
3 months ago
Fast response, polite and professional.
Dave Thater
3 months ago
Reed’s responded within 20 minutes after being contacted, John and Davis were very professional and courteous, while repairing the leak in the PVC drain tube, they made sure everything else was draining properly, we were in the attic where it was probably 125* but both men determined to work thru it. We were very happy with their efforts and outcome.
Janice Moore
3 months ago
Replacement of hail damaged HVAC unit.

Thank you so much REED'S PLUMBING & EXCAVATING.

Zo and Jose
Jason Holcomb
3 months ago
Reed's Plumbing did an excellent job fixing what turned out to be a complicated drainage issue at our place. From the very first call to book the appointment, communication was clear and professional every step of the way, with no confusion about timing or scope, just straightforward updates.

Malachi handled the repair and was fantastic. He diagnosed the problem, explained what was going on in a way that made sense, got it fixed without cutting corners, and left all the pipes neater and more serviceable than what they were before. What really stood out was that he left the space cleaner than he found it, with no mess and nothing to clean up after he left.

Highly recommend Reed's Plumbing. Great experience start to finish.
Tim Wootton
3 months ago
Trey was great. Very happy with service.
Brett Largent
3 months ago
Our AC went out suddenly during the latest heat wave, and Reed's got a pair of technicians out to us after only a few hours. Trey and John were very professional and got us sorted in just a few minutes. Highly recommend their service and will be using Reed's going forward.
Arlen Graves
3 months ago
I have used Reed for years and they have never let us down. We had AC problems and they sent John out right away. He got to work and had us cooling in no time. Reasonable price too. Thanks to Reed's for another great job.
Brandon Laub
3 months ago
We had our main service line replaced quickly and easily. Dalton, Shane, and Jerrald all did an excellent job! Thanks!
Mountain Man
3 months ago
Had an awesome experience with Robbie and Wayne! Will definitely be reaching out for any other needs!
Zbigniew Rybarczyk
3 months ago
Excellent communication, prompt arrival, careful examination, and fully explained services needed, and those not needed. Consider this to be a reliable, honest, and trustworthy company.
Bill Carpenter
3 months ago
Reeds Plumbing sent two guys out to give me an estimate on a HVAC repair. They came out the day I called. The very next day they were here in the morning and completed the work efficiently. Both employees were friendly and professional.
John McNabb
3 months ago
Great experience. They were very responsive and were quickly able to access issue and fix it.
glenn kinney
3 months ago
I was very happy with the pricing from Reed. Trey and Davis were professionals and gentlemen to work with . They diagnosed the problem correctly and fixed the problem Lickety split and my AC is up and running !!! Thanks guys
Esther Fetters
3 months ago
I’ve had two great experiences with Reeds. It feels risky to find honest workers, but these guys have been fabulous so far!
Wynter Borden
3 months ago
Daniel and John were very professional and efficient. very hard working and pleasant to work with despite all the old piping they had to deal with. we really appreciate the attention to detail and care they put into working in our home, I will recommend Reeds every time.
Lisa Kershner
3 months ago
Awesome service, very helpful and informative. Appreciate the honesty
Jean
3 months ago
It was such a relief that everything was working properly again and the clean up was spot on. I would recommend this company to anyone needing plumbing services!
Ken Rogers
3 months ago
Daniel was professional and courteous. He explained the project and walked us through the details upon completion. Great Job!!
Bill R
4 months ago
Tray and John did an excellent job repairing an AC flow line leak. This morning I woke up to water all over the place from an AC flow line leak and it sent me into a panic. I called Reeds Plumbing and they sent Tray and John and they both were great! They fixed my flow line problem that another AC company supposedly told me that I needed when I didn't. The elbow on the flow line that the other AC company installed caused sludge to build up in the drain pan and caused an overflow outside of the drain pan. Tray and John worked together to repair what another AC company screwed up on. I will from hereon call Reeds Plumbing.
Mike Debaca
4 months ago
Reeds was an excellent choice for my air conditioner replacement and sewer line repair. Their prices were fair and reasonable. The sewer crew did a great job and made an adjustment to prevent future issues.

The HVAC crew was great. They were respectful of my property while working. Alfonso and Jose explained everything and made sure to double check their work before they left.

Highly recommend!
Kelly Barnts
4 months ago
Reed’s Plumbing has always taken great care of me. After a recent hail storm, they came out quickly and fixed the furnace vent on my roof, and the work was excellent - just like every time I’ve used them in the past. They’re reliable, kind, and consistently do good work. Highly recommend.
Jill LaSalle
4 months ago
Quick fix and friendly technicians!
Lance Loveall
4 months ago
Excellent service, came out promptly and were extremely helpful
Shelly Sprague
4 months ago
Just had my septic pumped by Reed’s Plumbing - day before Fourth of July holiday. The lady who answered my call initially explained they were booked until the week after but she took the extra time to find me a slot. I was especially relieved, as we are hosting 12 people for a Fourth of July celebration. Robbie and Wayne came as promised and called to let me know they would be here in approximately 20 minutes. Robbie and Wayne were very professional and knowledgeable. They didn’t waste any time and began working immediately. I was also given a brief tutorial of how the septic system works and was shown that it was now empty. (Yucky-🤢) I definitely would recommend Reed’s for your septic issues. Oh, Reed’s is a lot more than just septic. Be sure to check them out!!
amanda dorman
4 months ago
Excellent company! We called them for a hot water heater issue, they came right out and fixed the issue. Called them back for a sewer line issue, came out same day and fixed it right up. They also assisted with plumbing for a bathroom remodel as well. Always superior service and quick turn around time.
Jo Hicks
4 months ago
Techs were very professional and helpful. I will be using this company again.
Gary Longenecker
4 months ago
The men did a good job.
. They cleaned up and left the room in good shape.
Cherie Glenn
4 months ago
The two gentlemen that came out were very professional and courteous. Took care of business in a very timely manner.
Gilbert Hoffer
4 months ago
I usually don’t write reviews but today I will. My wife and me have a cabin in Stockton. From day one getting things done right from contractors has been a complete nightmare to say the least. Got taken for over $10,000. Then our mini splits were put in wrong with leaks. Contacted 2 hvac ppl to come out but they never showed. I finally got a hold of a guy who knew what he was doing to come and get us air. We have 5 rescue dogs with heat index in low 100’s. While we were waiting, my wife called Reeds. They ended up coming out within hours and even brought us a brand new 10,000 btu portable air unit. When Reeds got there to our cabin the other guy was already working on getting one of the 3 mini splits working. Dan, hvac manager from Reeds, said it looks like your guy has this under control. He, Dan, let us keep the air unit to get our cabin cool for us and the dogs. Just told us to bring it back and drop it off once we were all set. I can’t thank Reeds enough. Didn’t think companies were around anymore like that. Future issues, I will use Reeds 100%. They actually care about there customers and not always about money. We can’t thank you all enough. From my wife and fur babies, THANK YOU AGAIN!
Michael Hanes
4 months ago
They were here earlier then then the appointment time and did an fantastic job
Jenni Caldwell
4 months ago
I had an excellent experience with the HVAC installation team of Alfonzo and Jose with Reed’s Plumbing and Air. They were reliable, professional, and respectful throughout the entire process. They took the time to explain everything clearly, were honest about the work being done, and completed the installation thoroughly and efficiently. What stood out most was their kindness and willingness to answer all of my questions. It's refreshing to work with a team that genuinely cares about providing quality service and treating customers with respect. I highly recommend them to anyone needing HVAC services.
Jessica Hammons
4 months ago
Reed's Plumbing arrived within two hours of our leak starting, even though it was after hours. He quickly found that the problem wasn't plumbing but hvac, and he called the hvac team out. They arrived precisely at the time they said they would and fixed the problem very quickly. Their rates are reasonable, and Jose and Alfonso did an excellent job with the repair. I would highly recommend Reed's for hvac and plumbing!
Valerie Brown
4 months ago
Robbie and Glenn came out to take care of our SepticTank clean out. From the first phone call announcing their arrival asking about the parking preference on our property until they finished these two were perfect and considerate gentlemen. The little bit of digging for exposure to the cap left no mess to be cleaned up afterwords (and we're pretty good comedy relief as well) We have used Reed's for this service since 2009. Always service with a smile and usually next day availability!!! A lot of yes votes for this service.
Robby Stark
4 months ago
Robby and Wayne came out after we noticed our septic tank was leaking. They were pleasant from the first phone call, incredibly helpful in explaining what they were going to do. They got it done quickly and made me feel not as stressed with the thought of another human having to see that. I would recommend them to anyone! Super happy with the experience with them and the company as a whole.
Phyllis Stewart
4 months ago
Reeds plumbing replaced my water softener for me. I purchased at a big box store and then scheduled installation with Reeds. The guys called before the scheduled time and arrived on time. Did a great job and it didn't take long at all. I would recommend Reeds and I will call them again for future needs.
Katy Cunningha
4 months ago
I called in a crisis one afternoon, and Reed's was able to get someone to me in about 30 minutes! They fixed the issue quickly and the technician was polite and knowledgeable. I will continue to use them for my future plumbing needs.
Carrie June
4 months ago
I cannot recommend Reed's Plumbing highly enough!

After struggling with a bathroom sink issue and paying two different plumbers who charged me without actually fixing the problem, I was understandably frustrated. Then I called Reed's Plumbing, and Sam came out and quickly diagnosed and repaired the issue that no one else seemed able to solve.

A few months later, I made the mistake of calling a handyman for a problem with my kitchen sink because I thought it would save me some money. Unfortunately, the handyman not only failed to fix the original problem, but actually caused additional damage and charged me several hundred dollars in the process.

Once again, I called Reed's Plumbing. Sam and another technician came out, fixed both the original issue and the damage caused by the handyman, and charged me less than what the handyman had charged. The difference in professionalism, knowledge, and honesty was night and day.

I learned an expensive lesson: when it comes to plumbing, call the professionals first. What seems like a cheaper option can end up costing far more in the long run. Reed's Plumbing has earned my trust, and they will be my first call for any plumbing needs in the future. Thank you, Sam and the Reed's Plumbing team, for your outstanding work!
Courtney Eddy
4 months ago
Tray was fast and efficient! They came through late at night when our A/C stopped working and fixed it very quickly. 10/10 recommend.
L-pers B
4 months ago
Had John and another plumber out to the house on 6/19/26 to assess a plumbing issue and install a cleanout port. They did a great job, worked fast, and explained the issues and what they did to fix them. Highly recommend!
NootNoot Mallick
4 months ago
I had the unusual situation of needing Peat Moss replaced in a septic filter system (not common in the area). It was very manually intensive work, and the core team of Drew, Dalton and Robbie did a fantastic job! I say "core team" as these 3 were here all day - a couple other people came for specific parts and helped as well. They kept me informed, made sure everything was in good working order, cleaned things up well and had a great attitude throughout. Appreciate them deploying the resources needed to get this done in 1 day. Many thanks!!
Wes Henderson
4 months ago
We had a bad valve and with the economy the way it as, as a father, naturally I stressed about it. Calling Reeds plumbing was a great idea because they put my mind at ease. From the moment I called they were very understanding and professional. They got me right on the schedule with fast and honest service. Sam was our tech and he carried himself very professionally and I highly recommend for any future repairs. They've definitely earned a loyal customer!
Molly Gray
4 months ago
The guys were awesome! So friendly and very professional.
Robert Ellis
4 months ago
Faucet repair and water heater repair
Emma Journagan
4 months ago
Trey came out today bright and early at 8am after an afternoon and night in hell (it was so hot) he came in and within the hour he had found the problem, fixed it, and was on his way. He had pretty chill energy as well as our dog who normally will bark at men didn’t even give him a second glance. On top of that it was very affordable and we cannot recommend them enough. Trey is my hero!
Julie Hayward
4 months ago
Did a great job on replacing my water heater. They even had to take out part of a wall to get to it. Very kind gentleman!
Brandon Finley
4 months ago
Really great service. Their technicians are always super kind and explain everything they in detail. They have come out and fixed a few things in our house, it is always affordable!
Margie Stewart
4 months ago
Thank you Jose, Alfonso and Will for installing our new AC/Furnace unit today. You were great to work with and so professional. And thanks to Noah too
George Odell
4 months ago
I've used them before and they are very professional and do great work
Deb Jackson
4 months ago
Arrived promptly and fixed me up fast My water softener had blown and I had a flood in my garage and front yard
Kelly Davidson-Kennedy
4 months ago
The two gentlemen who came to my home were Amazing. The answered my questions and explained the issues we were having. I would like to try and keep them for my future services!
Rhonda Hall
4 months ago
I wish I could give Reed's 6 stars! Air conditioner was out. Called at 8:45, guys showed up at 9:25, fixed and gone before 10:00 am! The price was also great!
Lynette Wolfe
4 months ago
Robbie was very professional. On time and did an excellent job. Highly recommend Reed's Plumbing. A + company!
Jill Schaffer
4 months ago
Alfonzo and Jose were absolutely wonderful and complete gentleman. They did a great job installing the new air conditioner and paid attention to all the important details.
Michelle Holder
5 months ago
Malachi was friendly, communicated very well, fix the problem. Very satisfied.
Derek May
5 months ago
Sam was awesome. Came out on Sunday and was super upfront about all the pricing, explained everything each step of the way, showed me everything he was seeing and got the issue resolved. All around was just a good guy to work with.
Tommy Condren
5 months ago
Trey the Tech was great very professional and got my central Air fix in record time . Ty Trey and Reeds
Tammy Lane
5 months ago
José and Alfonso put in a new Air conditioner in my home today. I cannot tell you enough how friendly these two men were. They did a great job and I truly appreciate it.
Keisha Austin
5 months ago
I was impressed with the service I received from Alfonso and Jose. They arrived on time, knew their stuff, and were very professional. The price was reasonable, and I appreciate their efficiency in getting me back up and running. 😎 5⭐️
pauliespeedster
5 months ago
I had a great experience with Reed's plumbing today. We had a sewer line severed 10 feet out from our house that had caused about 3 inches of gross water to back up in our unfinished basement. If not for a rain delay, Reed's was ready to schedule the job the next day. Shane and Jerry did a great job pinpointing exactly where the break in the sewer line was. Also did a precise job excavating and repairing the broken sewer line. I was pleased as well that they didn't break our water supply line, which ran directly over the sewer pipe they had to fix. Great job guys!
Donna Shetron
5 months ago
Excellent, courteous service! On time...very reasonable cost!!! We will call Reed's again when we need help!
Dustin Gladden
5 months ago
Was a Sunday and I was out of town for work and my fiancee was home when the septic tank was backing up. I called reeds plumbing to pump my tank on off hours. They was absolutely awesome and carrying to also take the time in check all area's to be sure no problem was current. Couldn't be more happy with this company.
Mollie Wallace
5 months ago
Noah and Trey were amazing! They were thorough in their evaluation and hope to work with them again in the future!
Cindy Poulsen
5 months ago
Thank you very much to Alfonso and Jose for replacing my whole system. You have breathed new life into my family!! New A/C, furnace, blue light, and surge protector...bring on the summer!
Brenda Sneed
5 months ago
The two workers were nice and did a good job.
Steven Sanon
5 months ago
Reeds has always proven themselves to be reliable, quick and quality service. I gave him a call earlier this morning and they came out and took care of my plumbing needs right away. Thanks
Brandon Landers
5 months ago
Dan with Reed’s Plumbing came out to do a Free Estimate and helped us with our HVAC filter for our new house and arrived early in the morning and on time which helped with our work schedule. We will for sure always use Reed’s for all of our Plumbing, Excavating, Septic, Heating & Air!
Catherine Felix
5 months ago
Noah was exceptional! He was on time, quick and professional. I have a new thermostat and my AC works great! 10/10
Linsey Seiferd
5 months ago
Austin and Seth came out and did a pressure test for me on a septic. Really nice guys, very professional and friendly! Would recommend Reed’s in the future!
hayden dehart
5 months ago
I recently used Reeds Plumbing to service my septic tank. They were great to work with , quick to response. Very knowledgeable. Best in town.
Dylan Webster
5 months ago
Seth and Austin did a great job and Reeds were quick at responding back and getting the job done. Definitely will use them in the future if I need something else
Steven Mandrell
5 months ago
Alfonso and Jose were amazing and did a fantastic job. If I need any more work done then I hope to get them
Craig Sowder
5 months ago
Good quality great service very knowledgeable about the products they install. The installers were very polite and courteous and cleaned up the place better than they found it.
Jason McElvoy
5 months ago
Just had Reeds do some work on my parents house. They replaced the lateral line from the house to the street and replaced the plumbing to the kitchen sink. Austin, Seth, and the 3rd guy did an amazing job and I'd 100% hire them again when I need anything done.
Melissa Bush
5 months ago
We had Reeds plumbing come and find/fix a leak under our tub. Shane and Jerry did a great job and was very respectful we will definitely be using reeds in the future.
Dan Huff
5 months ago
I had reeds come out and do some work for me last week both shane and Jerry were very professional and helpful over all service was 10/10
clark Grizwalt
5 months ago
Shane and Jerry came out and replaced are tub and shower they both did a great job and had amazing customer service
Alexander Bishop
5 months ago
Alfonso and Jose were our service techs for the evening. They were very professional, friendly and prompt in their work and I’d welcome them into my house for Sunday dinner. We look forward to employing their services again.
Sandy Reynolds
5 months ago
Hosea and Alonso were here today to clean our entire duct system in our house. They were so thorough and cleaned up behind themselves. They did their job in a manner that you just don’t see anymore! They actually cared about the job they performed!!! Reed Plumbing please treat these two guys well because it would be a great loss to your company if you lose either one of these guys!
Bobbette Webb
5 months ago
Noah and Trey were very polite and got the job done quickly. Great customer service!!
Donna Dazey
5 months ago
I want to extend our appreciation to Sam & Mike for fixing our water heater. Our hot water had become stinky & they fixed the problem ASAP! All of your employees have been respectful & great to work with! Thank you!
Tammy Kirk
5 months ago
Sam was very nice
Brett Bough
5 months ago
Alphonso, Jose, and Will were very knowledgeable and professional! They were great to work with! Did an excellent job with install!
Robert Alan Carter (W0QFW)
5 months ago
Could not ask for better service and commitment to the job. Dug, repaird, pumped out system. Awesome job. Shane, Jerry, Ross.
Richard Nelson
5 months ago
Reed’s showed up on the time that we scheduled. The ducts were cleaned by two very professional men. I highly recommend Alfonso and Jose for doing a very thorough cleaning.
richard withrow
5 months ago
Noah and Clay were extremely helpful. Would recommend this company for plumbing and HVAC services.
tresa woodell
5 months ago
I contacted Reeds plumbing back in January our toilet backing up. Shane came out and found the problem got it took care of we had a break in the line they came out and fixed the break. Shane and Jerry did a great job and Reeds is a great company to work with. We will be working with them again. Thank you
Carey Hammontree
6 months ago
Fast, pleasant. Knowledgeable, informative
Vizigoth Alarik
6 months ago
The Reed's people I met were good people.
Jessalyn Young
6 months ago
New home owner, I signed up for the membership program to do routine maintenance. We’ve had them out a few times to our 100+ year old home and they’ve done a great job each time. Any time we’ve called, they were willing to meet right then. Even when I called to “complain” it ended up being my misunderstanding of the job/issue and not once did they make me feel dumb for that misunderstanding (shout out to Dan!). Great team!
Robert Belk
6 months ago
My thanks to Jerry and Shane with Reed's Plumbing. They did a fantastic job replacing leaking underground water line and were great to work with.
David Chapman
6 months ago
Great experience!
Stephanie Robbins
6 months ago
Great service. Thank you!
Donna Handy
6 months ago
Noah, Alonzo and Jose did a wonderful job reparing the damage to my ac from the hail storm. Awesome job!
Brett Bough
6 months ago
Alphonso and Jose were very knowledgeable and professional! They were great to work with.
inkflute
6 months ago
Actually called and came before the scheduled appointment which I greatly appreciated. Very professional work. Very knowledgeable and explains everything in layman terms. Highly recommend using them for any of your plumbing hvac systems
Thomas H
6 months ago
John, Ryan, and Kyle did an outstanding job on my plumbing. They were professional, respectful, knowledgeable, and got the work done right. They took the time to explain what was going on, worked efficiently, and made sure everything was cleaned up when they were finished. It’s hard to find people who take real pride in their work, but these guys definitely do. I highly recommend them to anyone needing plumbing work done. Great service from start to finish!
Mark Viguet
6 months ago
Quick, efficient service to clear a clogged drain.
Jon Hodgson
6 months ago
Everything about working with Reed's was A+. They answered my call immediately (a lot of other places took days to call me back, if at all), scheduled me the next day, arrived on time and did a great job pumping my septic which was a couple of years overdue. Robbie & Kyle knew their stuff and went the extra mile to make sure my tank was clean corner to corner. They didn't try to upsell me on anything, they came, did the job with a smile and left me as a happy customer. I've already got my next cleaning scheduled in a couple of years!
Margo Phupei Gardner
6 months ago
My sister told me she got a complimentary HVAC tune up from Reed’s Plumbing so I called to see if the offer was still available. It was not, but John took my information and said he’d ask his boss. He called me back almost immediately and said they could send someone out right away. Alfonso and Jose came and were so detail oriented, professional and kind. They took care of everything - even changed my return filter and the filters on my mini split. I have no idea how to do any of this, so I was really blessed by this company and their generosity. Eternally grateful and 100% recommend. May God bless Reed’s Plumbing and all of their employees!
Lucy Ivy Midnight
6 months ago
We needed an emergency repair of our sewer pipe and they responded quickly. Jerry and Shane were very polite and clearly explained all they were doing. We appreciated their attention to detail and ensuring that it worked before they left. Would definitely use Reed's again!
Michelle Morales
6 months ago
Noah and Trey were super great. Fast and friendly.
Susan Smith
6 months ago
I had a crew come out and check my refrigerant levels in my AC unit. Everything was in good shape and no other issues were found. The crew was friendly and professional.
Strange_Gaming_
6 months ago
Malachi did a great job in fixing our dishwasher was fast and efficient.
Jim Stafford
6 months ago
Sam was great ! We couldn’t have asked for better service. He was knowledgeable, courteous and sincerely likes what he does. The professional we all enjoy working with.
Pat Marble
6 months ago
Wow - so pleased with the work provided by Shane & Jerry. They were extremely courteous & kept me (an old lady) informed of what they were doing & when. It was a pleasure to have a job quickly & correctly completed! Thank you Reed plumbing
Chelsea Combz
6 months ago
Mike and Noah hooked up the condensate drain. They did a great Job
cecily latham
6 months ago
Mike and noah came to fix ac it wasn't blowing cold air and now we are cool as a cumber! 10 out of 10
Fearless Recluse
6 months ago
Plumber was awesome, got the toilet to flush like it's supposed to. Will use them again and recommend them to my friends
Sharon Walker
6 months ago
Top notch service from the men who performed the service (Alfonzo and Jose) and the sales manager (Dan). Highly recommend to anyone needing HVAC replacement or repair.
B Fisher
6 months ago
Malachi was great! The service and products were top notch.
Bob Franklin
6 months ago
Alfozon and Hoza did a great job, kept information through out the entire replacement, very courteous. Would recommend to anyone. Dan did a great job on estimating and setting the job up. Would recommend Reed’s to anyone needing work done. Best price for the project.
Mary Agee
6 months ago
Nova and Michael were friendly and professional
Lisa Benitez (KCHoney)
6 months ago
Sam and his coworker were incredibly friendly and worked quickly to fix my dripping shower head. They were professional, efficient, and made the whole process easy. I really appreciated their great attitude and prompt service.
Jason Phillips
6 months ago
Malachai provided excellent work and was very quick and professional.
Polly Johnson
6 months ago
Friendly service
Kim Stoll
6 months ago
Sam was fantastic and helped me with 3 leaky toilets and a sewer pump issue- luckily they do HVAC, plumbing and sewer so peace of mind and a one stop shop
Teresa Gatlin
6 months ago
Sam was very professional and informative He found our issue and fixed the problem Found we have some other issues and talked to us about them He also talked about your yearly maintenance programs we thought was a great deal Would recommend Reeds to anyone Thank you P Kirk
Jody Hendrix
6 months ago
So had a back up I called Callahan they just up road and well $500 and couldn't do the job so next day I called reeds plumbing well they charged less and did the job Callahans couldn't do. Yea ill never make that mistake again you want it don right call the pro's
Rachel Wilson
6 months ago
I absolutely love Reed’s! They have always gone above and beyond with their customer service. We have had to have emergency septic pumping on a vacation rental a few times and they were always there so quickly and were the only business that even tried to help. They are so quick with communication too, which is so appreciated!
Chico Seay
6 months ago
Noah and Michael are very professional, very knowledgeable and Reed's plumbing is very affordable. Highly recommend these folks.
Kim Stoll
6 months ago
Sam was fantastic and helped me with 3 leaky toilets and a sewer pump issue- luckily they do HVAC, plumbing and sewer so peace of mind and a one stop shop
Daniel Robertson
6 months ago
Fast, friendly. Got the job done in a very timely fashion and most importantly done right. I would recommend Reeds plumbing for a job done right. If you’re lucky, you will get the same service guy. I got Malachi. He was ace!
Rashauna Thomas
6 months ago
Noah and Michael did an excellent job. Gave us the solution and put the report in. I want to see them back again
Stephen Turley
6 months ago
Noah was knowledgeable, efficient and helpful. We’ve worked with Reed’s for years. Noah only strengthens that relationship.
Kristina Johnson
6 months ago
We were referred to Reeds by our neighbors and we couldn’t be more pleased. From the first contact on the phone to the finished whole house filter installation was a great experience. Harry was our installer and was courteous, friendly and even fixed another dryer problem we were having. We would highly recommend Reeds plumbing and excavation.
Lisa Comstock
6 months ago
Every level was excellent customer service from scheduling the appointment to the expertise and friendliness of Malachi who made my repair! Very impressed. I will definitely be a returning customer. Also, the price was very competitive which I appreciated so much.
lisa
6 months ago
Malachi was so friendly and professional! He got the job done right! As a customer service professional myself for the past 25 years, I can tell you that this level of customer care is unfortunately hard to come by these days. I greatly appreciated him. Good job on having such a great employee onboard, Reed’s Plumbing! I will definitely be a future customer as needed.
Spencer Busch
7 months ago
Malachi came to unclog a few drains that have been causing issues for the last month. He did fantastic and I would highly recommend Reeds Plumbing and Excavating to anyone needing work done.
Mary Havens
7 months ago
Thank you so Reed's Plumbing for all you do and the great job for us .we will recommend Reeds to any one needing plumbing a d septic service
Luke Butcher
7 months ago
Informative tech! Noah was helpful and explained a range of services I am interested in!
John Sterling
7 months ago
Had a new hot water tank installed! Everything from start to finish was professional, quick and friendly. The installer showed me all of the worked installed and went over operation and how to use the new pilot lighting system. There was no question left unanswered and I'm very happy with the whole process. This is my first time using Reeds Plumbing and would highly recommend their company and services to family and friends. Great job and thanks for the hot water!
Tracie Ojakangas
7 months ago
Very thorough and capable and repaired problems promptly. Courteous, personable and excellent communication. Explained needed items such as air filters and educated me on other services I am interested in.
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